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Frequently Asked Questions

  • Do you work with corporate clients?
    Yes, we have many corporate clients in many countries, we would be glad to establish new partnerships, please reach us via a message, email or phone, so we could discuss your needs.
  • How can I know which caviar to choose?
    If not sure - do not hesitate to send us a message, our team will be glad to assist you and help to choose the most suitable caviar for your needs.
  • How long does it take to receive the order?
    Generally it takes 5-6 days from the day the order has been placed for the parcel to arrive to the destination. It includes the preparation and shipping time. In case there are any delays with the order we will make sure to inform you accordingly.
  • Does the actual shipping takes 5-6 days?
    No, this time-frame also includes the preparation of the order, we always ship with fast/express shipping and the parcels are delivered within 1-2 days depending on the country.
  • How caviar is shipped?
    We ship caviar with the trusted partners and always with the fast/express shipping and the parcels are delivered within 1-2 days depending on the country. Caviar is well packed in special boxes filled with ice to maintain the cold during the shipping.
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